I’m having the same issue... any help would be great! Agree. Login to my account and followed the steps. How to bypass screen lock in WITHINGS Steel HR Sport? The Withings Thermo ($99.95) is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature through the arteries in your forehead. 5. View and Download Withings Thermo manual online. Make sure your mobile device is BLE compatible. I am having the same issue. I suggest you remove the Thermo from the Bluetooth settings of your phone before performing the factory reset. Make sure also to enable the Bluetooth permission for the Thermo app. After 3 seconds, the screen will rotate between C / SET / F / SET. Same issue here, My Thermo doesnt show up while search device. but when i pres 5 times the device turns off and on again. I am having the same issue as mentioned by therealmatthias. +1 (800) 961-5127. You don't receive any temperature measurement. Only downside is I have a fever. 4. I always get Connection Unsuccessful. Thermo thermometer pdf manual download. Withings has developed a complete ecosystem of award-winning devices during a decade of expertise in the connected health industry. Since this device seems finicky, I'll keep some Duracells on hand! As a result your WITHINGS Pulse HR will be as new and your core will run faster. I also had to go into the Thermo settings and allow it to sync to the Health app even though I had previously allowed it before in order to get that working again. Installed The Thermo App from the App Store. Ive also attempted to factory reset the Thermo by holding down the button till setup appears then clicking the button 6 times in rapid succession. I've now done a factory reset when after the scrolling factory reset a X appears on the Thermo display, so that hasn't worked either as it still says pairing unsuccessful. In the app I can go through to the installation "searching for the device" page. The Mad Hermit 1,253 views. Smart Thermometer. Hoping that you will now be able to get your Thermo installed. Note that this community is supported by its members, not the Withings Support Team. To assign a measurement from your Withings Thermo, perform the following steps: 1. Note that this community is supported by its members, not the Withings Support Team. Here's my steps on my iPhone that made it work. You cannot use partially charged alkalines nor rechargeable. Safe to assume the first thing I tried was a new set of batteries from a brand name company.  Delete and re-install the Thermo app. It started showing the "go to thermo.withings.com" a couple of days ago. Regards, Comments 0 comments. How does one do a factory reset for this device? Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. I did last update.. and nothings fixes my issue. Go to the Settings of your mobile device, select Bluetooth and check if … Then quickly press the button 5 times at the next phase (I think it just said reset). 7. How to factory reset WITHINGS Steel HR Sport?How to wipe all data in WITHINGS Steel HR Sport? If you don't receive any temperature measurement, click here. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Smart Scales by Withings. The support from withings is terrible. I selected it and chose “Forget this device” to remove it from my Bluetooth devices. Most professional reviews have deemed it as accurate as … 6. Made sure to Forget Device in Bluetooth. Agree. How to restore defaults in WITHINGS Steel HR Sport?. I also tried going back to the factory setting and it did not help. can you please help with it. (Oh, and have your WiFi password handy because it may time out while waiting for you to put in the password). It is the most hygienic way to take anyone's temperature, as Thermo does not need to be cleaned between each measurement. Then in the Thermo app, I selected my Thermo and I removed it from my account. I’m having the same issue. Withings Thermo Wireless Thermometer - Duration: 4:13. First, open the Settings on your phone, then tap on Bluetooth and locate WITHINGS Pulse HR in the list of devices. 2. Withings is building itself up to be a whole body monitoring company, looking at everything from sleep, cardiac health (ish) to weight.Following their acquisition by Nokia, they are expanding on that idea to monitoring of the unwell person with the Withings Thermo. The following tutorial shows all method of master reset WITHINGS Steel HR Sport. - Selected the option I Don't Have a WIFI Network during the setup process. The following tutorial shows all method of master reset WITHINGS Pulse HR. Next, press the button on the side of the watch 5 times (the display will count down from 5 to 1 with each press).  Remove Thermo from Bluetooth devices through iPhone settings. Then started the setup as directed. I removed Thermo 42 from "MY DEVICES" under iPhone Bluetooth settings and reset. The Thermo app helps you take care of your whole family’s health. Quickly press the button 6 times at the next phase (I think it says factory reset). Factory reset and reinstalling the app worked. I had swapped in some off brand AAA alkalines that had more charge than the Duracells that it was telling me are low. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. 4. Press and hold the button on the Thermo until the word 'SETUP' appears on its display (this may take up to 10 seconds) Withings Thermo overview. I tried the factory reset and saw it flash briefly and disappear. This has been exceedingly frustrating. I follow the instruction for hard reset, but it did not work with me. etc. I try to do a new installation but not successful. Press the button to confirm your choice. Learn more. I waited a couple minutes for good measure. Grasp the end of the thermometer that is opposite the bulb end with your fingers and thumb. After many failures last night, I got to the store and bought a new pack of Duracell AAA today. It worked on my previous iPhone but now it either doesn't show up in bluetooth or says pairing unsuccessful. A simple, no-contact gesture is all it takes to obtain a temperature reading. The only thing I want to add is that by step two, you mentioned hold the button until you see “select”, this I did not get. I tried everything recommended on this page yet nothing worked. This is so infuriating I have my whole family battling fevers. I then tried to use the app on my iPad to try a different device and had the same result. 1. Same issue for me. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). Now I tried to set it up as a new device and this time, I think it worked! I think I may have have finally fixed mine. I hope I don’t have to go through all this again as I do plan on changing my WiFi password sometime soon. The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete I then went in and tried to run though the setup process. Install the Thermo to your mobile phone. Withings, which makes a range of connected healthcare products including the Activite line of smart-analog hybrid watches, a blood pressure monitor and a … etc. forget this device and pair it again. The Thermo app helps you take care of your whole family’s health. Buy Withings Thermo - Smart Temporal Thermometer, FSA-Eligible, Suitable for Baby, Infant, Toddler … My new phone shows it’s connectwd and setup, but the Thermo keeps saying “go to Thermo.withings.com. If you are looking to buy the best body scale, look no further than Withings.  Follow installation instructions per screen. It worked here. With the thermometer off, press and hold the power button. 4. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. c. “Crack the Whip.” Shake the thermometer down using quick, sharp, downward wrist motions (figure 2-2). Factory Reset 2. Should we assume you've replaced the batteries with a freshly bought pair from a respectable source? Setup would go off in the middle of it or even right after turning on. Make sure your Thermo is close enough to your mobile device (10 m/30 ft.). The system knows the Thermo is there. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display After that i tried again but seems like nothing helps. I read somewhere that the charge curve is different for alkalines vs rechargeable. 1. I browsed on the internet and found this article: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-. Withings Thermo. I have: 1. I have contacted Website and not getting back specific instructions to resolve. I’ve tried all the re-setup options and I get errors when I try to remove the device. 2. Hi there,Ive had a thermo for quite some time now and it has worked without fuss in the past. Did a factory reset. And while it is rather disappointing, I am not at all surprised given past attempts to get customer service to help me on other issues . Factory Reset the Thermo via steps below - Hold button until you see SETUP - Pressed the button 6 times until I saw FACTORY RESET - Pressed the button 5 times until it turned off. Turned the device on and no longer seeing the "go to thermo.withings.com". The same error message to go to thermo.withings.com '' and it switches off might worth... 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